News Archive

2024-08-12 - Release 24w33.1

Release 24w33.1 has been cancelled.

2024-06-24 - Release 24w26.1

Emma client will be upgraded to version 24.7.1.202406101347

There is update in server side.

2024-04-29 - Release 24w18.1

Emma client will be upgraded to version 24.5.1.202404180610

As of this release the Emma client will start shifting its network traffic to the app.swup.update.sony.net domain

There is update in server side.

2024-04-02 - Release 24w14.2

 - Emma client will be upgraded to version 24.4.4.202403251410
 - There is update in server side.

2024-03-04 - Release 24w10.1

 - Emma client will be upgraded to version 24.3.6.202402231110
 - There is update in server side.

2024-01-16 - Release 24w3.2

 - Emma client will be upgraded to version 24.1.1.202401051044s
 - There is update in server side.

2023-11-20 - Release 23w47.1

 - Emma client will be upgraded to version 23.12.1.202311071617
 - There is update in server side.

2023-09-13 - Release 23w40.1

 - Emma client will be upgraded to version 23.10.2.202309210554
 - There is update in server side.

2023-09-11 - Release 23w37.1

 - Emma client will be upgraded to version 23.9.2.202308231231
 - Unfortunately some issues were encountered which forced us to roll-back select parts. As a result the new Yubikey-based security solution will not yet be functional in the Emma client. We are working to solve this issue as soon as possible. Old security solution is still working.

2023-07-14 - Release 23w30.1

 - Cancelled

2023-06-12 - Release 23w24.1

 - Emma client will be upgraded to 23.7.3.202305301423
 - There is update in server side.

2023-05-02 - Release 23w18.2

 - Emma client will be upgraded to 23.5.2.202304200922
 - There is update in server side.

2023-03-20 - Release 23w12.1

 - Emma client will be upgraded to version 23.3.2.202303101022
 - There is update in server side.

2023-02-06 - Release 23w6.1

 - No new client version, only server changes.

2022-12-12 - Release 22w50.1

 - Emma client will be upgraded to 22.12.1.202212011443.
 - There is update in server side.

2022-10-24 - Release 22w43.1

 - Emma client will be upgraded to 22.10.1.202210130751.

2022-09-05 - Release 22w36.1

 - Emma client will be upgraded to 22.8.1.202208251045.
 - There is update in server side.

2022-06-13 - Release 22w24.1

 - No new client version, only server changes.

2022-04-25 - Release 22w17.1

 - Emma client will be upgraded to 22.5.1.202204131051.
 - There is update in server side.

2022-03-14 - Release 22w11.1

 - Emma client will be upgraded to 22.3.8.202203091545.
 - There is update in server side.

2022-01-24 - Release 22w04.1

 - Emma client will be upgraded to 22.1.1.202201111338.
 - There is update in server side.
 - The Emma client will be updated to the Java 11 runtime.
 - Known issue: If the Emma application is running when the new version is published an error can occur. To solve this issue the user can close down and then start the Emma application again. If the user does not restart the application it will automatically be restarted after 25 seconds.

2021-11-22 - Release 21w47.1

 - Emma client will be upgraded to 21.10.15.202111191003.
 - There is update in server side.

2021-09-27 - Release 21w39.1

 - Emma client will be upgraded to 21.9.6.202109161314.
 - There is update in server side.

2021-07-05 - Release 21w27.1

 - Emma client will be upgraded to 21.6.1.202106241046.
 - There is update in server side.

2021-05-24 - Release 21w21.1

 - No update in client side.
 - There is only update in server side.

2021-05-10 - Release 21w19.1

 - No update in client side.
 - There is only update in server side.

2021-03-22 - Release 21w12.1(2.21.3.202103111434)

2021-02-23 - Upcoming server maintenance

On 2021-03-02 07:00-19:00 UTC the Emma servers will be migrated to a new hosting environment

Only minor disturbances are expected during this change:

 - New user registration functionality will be disabled
 - Forgot password functionality will be disabled

2021-02-08 - Release 21w06.1(2.21.2.202101271636)

As of February 8th 2021 Emma does no longer support 32 bit operating systems

2020-12-14 - Release 20w51.1(2.20.12.202012092120)

2020-11-10 - Phasing out support for Windows 32-bit OS

2020-10-14 - Upcoming Maintenance 2020-10-14 16:00-18:00 UTC

2020-09-07 - Release 20w37.1(2.20.9.202008271427)

2020-07-06 - Release 20w28.1(2.20.7.202006260844)

2020-05-25 - Release 20w22.1

2020-04-01 - Release 20w16.2 has been cancelled

2020-03-02 - Release 20w10.1(2.20.3.202002202009)

2019-12-16 - Release 19w51.1(2.19.16.201912061438)

2019-11-04 - Release 19w45.1(2.19.14.201910251452)

2019-09-16 - Release 19w38.1(2.19.12.201909060857)

2019-08-05 - Release 19w32.1(2.19.10.201908011409)

2019-06-24 - Release 19w26.1(2.19.8.201906131143)

2019-06-17 - 08:00 UTC Emma is down due to a server certificate issue

2019-05-13 - Release 19w20.1(2.19.6.201905031205)

2019-04-01 - Release 19w14.1(2.19.4. 201903221543)

2019-02-18 - Release 19w08.1(2.19.2.201902081434)

2018-12-17 - Release 18w51.1(2.18.16.201812071229)

2018-11-19 - Release 18w47.1(2.18.15.201811131450)

2018-10-08 - Release 18w41.1(2.18.13.201809201302)

2018-08-20 - Release 18w34.1(2.18.11.201808101101)

2018-07-09 - Release 18w28.1(2.18.9.201806291355)

2018-05-28 - Release 18w22.1 (2.18.7.201805171612)

2018-04-16 - Release 18w16.1(2.18.5.201804051823)

2018-03-05 - Release 18w10.1(2.18.3.201802231037)

2018-02-05 - Release 18w6.1(2.18.2.201801261250)

2018-01-15 - Release 18w3.1(2.18.1.201801041525)

2017-11-30 - Emma server affected by network maintenance - CANCELLED

2017-11-06 - Release 17w45.1(2.17.15.201710271158)

2017-09-18 - Release 17w38.1(2.17.13.201709081523)

2017-08-28 - Release 17w35.1(2.17.12.201708231206)

2017-07-17 - Release 17w29.1(2.17.10.201707071302)

2017-06-26 - Release 17w26.1(2.17.9.201706161154)

2017-06-07 - Release 17w23.3(2.17.8.201705241559)

2017-05-09 - Removal of Windows Vista support in Emma

2017-04-18 - Emma Security update: Emma user password to be expired every 45 days instead of 90 days

2017-02-23 - Sprint 17w8.1 Maintenance Release 1

2017-02-20 - Release 17w8.1( 2.17.3.201702131032)

2017-02-06 - Release 17w6.1( 2.17.2.201701251006)

2017-01-09 - Release 17w2.1( 2.17.1.201701041432)

2016-12-15 - Scheduled Downtime in IT Environment for EMMA on 17 - 18 December

Dear All,
We would like to inform you that the following application will be affected during the change:
EMMA
Start Time (CEST): 2016/12/17 16:00 End Time (CEST): 2016/12/18 2:00
Change: Patch Saturday Linux servers Monthly OS patching
Please note: there will be intermittent disturbances during the change window.
Intermittent disturbances means = when the server is rebooting the service that is running on the server will be unavailable during the reboot. We shall update you once the change activity is completed.

2016-11-07 - Release 2.16.15.201610281456

2016-10-17 - Release 2.16.14.201610101042

2016-09-01 - ESS Admin downtime notification - 1th Sep 2016

Dear All,
We like to inform you that the following applications will be update in this sprint:
1. ESS-Admin
Date: Thursday, 1th Sep 2016 Time 13:30-14:30 CEST.
Change: Updates of ADFS SSO Login System of ESS Admin on production environment
Impact:
1. ESS Admin will be unavailable.
Reason: This change is required to maintain SOMC IT Environment.
We shall update you once the change activity is completed.

2016-08-08 - Release 2.16.11.201607291407

2016-07-18 - Release 2.16.10.201607130957

2016-07-15 - Scheduled Downtime in IT Environment on 16 - 17 July for Emma

We would like to inform you that the following application will be affected during the change:
Patch Saturday
Date: Saturday, 16th July 2016 Time: 17:00 – 2:00 CEST.
Change: Monthly OS patching (vendor supplied patches). Linux Servers
Impact:
1. Emma
2. ESS
Reason: This change is required to maintain SOMC IT environment.
We shall update you once the change activity is completed.

2016-06-19 04:20 CET - ESS services is back to normal

2016-06-16 - Scheduled Downtime in IT Environment on 18 - 19 June for Emma

We would like to inform you that the following application will be affected during the change:
Patch Saturday
Date: Saturday, 18th June 2016 Time: 16:00 – 23:00 CEST.
Change: Monthly OS patching (vendor supplied patches). Linux Servers
Impact:
1. Emma
2. ESS
Reason: This change is required to maintain SOMC IT environment.
We shall update you once the change activity is completed.

2016-06-09 - ticket 2702452 EMMA P2 Ticket for stakeholder notification

Dear All,
We would like to let you know there is an issue happened about Emma, it has been triggered P2 incident, related support teams are working on it now.
Below is the detail information.
SM9 ticket ID: 2702452
Application Name/ Functionality Name which is down: Emma
Time Occurred: 06-09-2016 09:25 CET
Estimated Resolution Time: 3 hours
Problem Description: Emma client is not working
In what way is function/service/application malfunctioning: Partly down
How does this impact end user? User not able to use Emma
How many users are affected approximately? Some regions
External Parties involved in resolution: Yes
Name of External Party: Emma AM
Future Course of action: ITPC Emma AM team
Contact person during the incident (Name, pho): Clark Cai +86 13811879182

2016-06-07 - Emma service is back to normal

2016-05-10 09:00 CET - Maintenance Release for Emma Client

2016-04-19 - The Emma/ESS 2.16.6 Release has been postponed to 3rd of May.

2016-04-15 08:00 CET - Emma client issue

2016-04-06 12:40 CET - Problem to get access to services for external users in "CA" and "End user CA".

There are problem to get access to services for external users in "CA" and "End user CA".
To our knowledge consumer services are not affected.

2.16.5 MR1 has been deployed and please retry with your work. Thanks for your understanding.

2016-04-05 - Emma downtime on 5th of April from 10:00 to 11:00 CET

On the 5th of April from 10:00 to 11:00 CET, we will do some maintenance work. During this time you can only work offline i.e. cannot download software. Please download software that might be required before this time.

2016-02-22 - Release 2.16.3.201602121455

2016-01-11 - Release 2.16.1.201601071555

2015-12-14 - Release 2.15.17.201512071157

2015-11-02 - Release 2.15.15.201510291138

2015-09-21 - Release 2.15.13.201509141241

2015-08-13 - Emma Downtime on 23rd August 2015, 08:00-11:00 CET

Due to a necessary database change the Emma server will be down on August 23, between 08:00 and 11:00 CET. Note: Emma can still be used in offline mode to run services that have already been cached locally on the PC. It's recommended to use the 'Download Services' functionality of Emma to download services that you will need to run during the change window.

2015-07-06 - Release maintenance 2.15.9.201506301709

2015-06-29 - Release 2.15.9.201506241347

2015-06-10 - Maintenance release for Emma & ESS UAS 2.15.8

2015-05-27 - Emma maitenance release 2.15.7.201505261442

2015-05-21 - Maintenance Release 2.15.7.201505200853

2015-05-13 - Internet change for Sony Mobile

2015-04-29 - Release of Emma Maintenance for 2.15.6

2015-04-17 - Emma online issue

2015-04-07 - Release 2.15.5.201503311503

2015-03-06 - EMMA Activation Service Downtime March 22rd 2015 between 9:00-12:00 CET

Dear Emma Users, Date: Sunday March 22 between 09:00-12:00 CET Change: IT infrastructure maintenance Impact: During this change window the Emma Activation Service will experience a downtime of about 15-30 minutes. Note: Emma can still be used to run other services, i.e. this only affects the Emma Activation service.

2015-01-12 - 2.15.1

2014-11-24 - Release 2.14.16.201411190934

2014-11-03 - Windows XP no longer supported

2014-09-22 12:00 CET - Release 2.14.13.201409122125

2014-07-21 12:00 CET - Release 2.14.10.201407111005

2014-06-09 12:00 CET - Release 2.14.8.201405281228

2014-04-28 12:00 CET - Release 2.14.6.201404170858

2014-03-18 12:00 CET - Release 2.14.4.201403101311

2014-02-11 - Maintenance Release 2.14.2.201402071544

2014-01-13 - Release 2.14.1.201312191309

2013-11-18 - Release 2.13.13.201311080941

2013-09-30 - Release 2.13.11.201309191111

2013-09-09 - Release 2.13.10.201308300830

2013-07-16 11:00 CET - Maintenance Release 2.13.8.201307151333

2013-06-24 - Release 2.13.7

2013-05-27 - Release 2.13.6

Release 2.13.6

2013-04-09 07:15 CET - Maintenance Release 2.13.4.20

Maintenance Release 2.13.4.20

2013-03-11 07:30 CET - 2.13.3.43 has been released

2013-02-06 07:10 CET - 2.13.2.16 has been released

2013-01-28 07:00 CET - 2.13.1.48 has been released

Minor urgent change for support of new products

2012-12-17 08:02 CET - 2.12.15.18 has been released

2012-11-05 09:56 CET - 2.12.13.28 has been released

2012-09-17 08:56 CET - 2.12.11.22 has been released

2012-08-06 08:12 CET - 2.12.9.24 has been released

2012-01-26 07:53 CET - Emma currently down due to database issues

Emma is currently down due to issues with the database. Technicians are working on a solution.

2011-12-05 07:00 CET - 2.11.12.5 has been released

2011-10-03 10:00 CET - End of support

As of 2011-10-03 the following products are no longer supported in Emma:

G700, G700B, G700c, G900, J110, J120, J132, K200, K205, K220, K310, K330, K510, K618,
K790, M600, P1, P990T250, T258, T280, W200, V630, W850, W950, W960, Z250, Z320

2011-09-05 06:35 CET - 2.11.9.6 has been released

2011-07-04 07:00 CET - 2.11.7.13 has been released

2011-06-07 07:00 CET - 2.11.6.12 has been released

2011-04-04 07:00 CET - 2.11.4.11 has been released

Note: A new URL is used when communicating with the server. It might therefore be required to modify the local firewall settings so that traffic is allowed towards this new URL.

2011-03-01 09:22 CET - End of support

As of 2011-03-01 the following products are no longer supported in Emma:

K320, K750/D750, W300, W550, W700, W810, W830, Z550/Z558

2011-01-03 08:00 CET - 2.11.1.9 has been released

2010-10-27 08:00 CET - 2.10.11.10 has been released

2010-09-06 06:00 CET - 2.10.9.13 has been released

2010-06-08 09:00 CET - 2.10.6.21 has been released

2010-04-06 09:00 CET - End of support

As of 2010-04-06 the following products are no longer supported in Emma:
K600i, MD300, EC400, EC400g, MD400, MD40g, PC300

2010-03-25 09:04 CET - End of Support

As of 2010-03-25 the following products are no longer supported in Emma:

K600, K608, V600, PC-card

2010-02-19 09:10 CET - Activation service back to normal operation

The activation service issue has now been solved.

2010-02-04 11:30 CET - Maintenance Release 2.10.2.53

Problems with device identification for older Symbian phones (G700, G900, M600, M608, P1, P990, W950 and W960) fixed.

2010-01-25 15:30 CET - W800 is enabled again

Due to popular demand W800 is enabled for updates again.
Note that W800 is out of support and will be removed in the future.

2010-01-11 14:36 CET - End of support

As of 2010-01-01 the following products are no longer supported in Emma:

J100
J210
J220
J230
J300
K700
W800
W600
W900
Z300
T290

2009-12-14 09:27 CET - 2.9.12.24 has been released

New phone identification method in Emma means you MUST use the latest Emma version to be certain of 100% functionality. Go online and update your client.

2009-11-09 06:50 CET - Version 2.9.11.10 has been released

2009-10-05 05:45 CET - Version 2.9.10.22 has been released

2009-09-07 07:30 CET - Version 2.9.9.17 has been released

2009-07-01 09:00 CET - End of Support

As of 2009-07-01 the following products are no longer supported in Emma:

F500, K300, K500, K506, K508, P900, P910, S700, S710, T226, T230, T238, T610, T616, T618, T628, T630, T637, V800, Z500, Z502, Z600, Z608, Z800, Z1010

2009-05-04 09:15 CET - Version 2.9.5.16 has been released

- Client will automatically update to latest version

2009-03-02 07:20 CET - Version 2.9.3.12 has been released

2009-02-02 07:30 CET - Version 2.9.2.10 has been released

2008-12-01 07:00 CET - Version 2.8.12.9 has been released

2008-10-06 05:48 CET - Version 2.8.10.13 has been released